Privacy policy

Privacy Policy

Last Updated: October 12, 2026

Omaewoah ("we," "our," or "us") values your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit omaewoah.com, place an order, subscribe to our emails, leave a review, or interact with our services.

It also explains the privacy rights and choices that may be available to you depending on your location.

1. Information We Collect

We may collect the following categories of personal information:

  • Personal Identifiers: Your name, email address, shipping address, billing address, phone number, IP address, and other contact information.
  • Payment Information: Billing details, payment confirmation, payment method information, and transaction records. Payment card information is processed through supported third-party payment providers.
  • Order Information: Products purchased, sizes, quantities, order history, shipping details, and fulfillment information.
  • Internet Activity: Pages visited, interactions with products, shopping cart activity, referral sources, device information, and browsing behavior on our website.
  • General Location Information: Approximate geographic location derived from your IP address or shipping information.
  • Marketing Preferences: Email subscriptions, communication preferences, and interactions with marketing messages.
  • Customer Reviews: Ratings, written feedback, photographs, and other information voluntarily submitted through our review system.
  • Customer Communications: Information provided when contacting us through email, customer support, or other communication channels.

We may also receive relevant information from service providers and partners used to operate our website and fulfill orders.

We do not intentionally request sensitive personal information beyond what is reasonably necessary for our business operations.

2. How We Use Your Information

We use personal information to operate Omaewoah, provide customer service, and improve the shopping experience.

This may include:

  • Processing payments and fulfilling orders.
  • Arranging production, shipping, delivery, and order tracking.
  • Communicating about purchases, shipping updates, and customer support inquiries.
  • Managing returns, refunds, and order-related issues.
  • Providing product recommendations and improving our website.
  • Sending promotional emails, collection announcements, and special offers when permitted.
  • Collecting customer reviews and feedback.
  • Understanding website traffic, customer interactions, and marketing performance.
  • Measuring advertising effectiveness and delivering relevant advertisements where permitted.
  • Preventing fraud, protecting our website, and maintaining account security.
  • Complying with applicable legal and regulatory obligations.

For customers in jurisdictions that require a legal basis for processing, we process personal information as appropriate to perform contracts, comply with legal obligations, pursue legitimate business interests, or obtain consent where required.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

3. Sharing Your Information

We may disclose personal information to trusted service providers and business partners when necessary to operate our store.

These may include:

  • Shopify: Our ecommerce platform, used to operate our storefront, process orders, and manage customer information.
  • Payment Providers: Companies that securely process purchases and payments.
  • Manufacturing and Fulfillment Partners: Providers responsible for producing, preparing, and fulfilling orders.
  • Shipping Carriers: Delivery companies that require shipping details to transport packages.
  • Privy: Our email marketing and customer signup service, used for subscription forms, promotional communications, and related marketing activities.
  • Okendo: Our customer review platform, used to collect, manage, and display customer feedback.
  • Meta Platforms: Advertising and measurement services, including tools such as the Meta Pixel, that may collect or receive information about website interactions to help measure and improve advertising.
  • Analytics and Technology Providers: Services that help maintain website functionality, analyze performance, and improve the customer experience.
  • Legal Authorities: When disclosure is required by law or reasonably necessary to protect legal rights, prevent fraud, or respond to lawful requests.

We do not disclose personal information to unrelated parties simply for their independent use without an appropriate purpose or lawful basis.

However, certain advertising and analytics activities may constitute the "sale," "sharing," or use of personal information for targeted advertising under applicable privacy laws.

Where required, we provide appropriate privacy choices and opt-out mechanisms.

We may also disclose information in connection with a business restructuring, merger, acquisition, or transfer of business assets, subject to applicable law.

4. Your Rights Under California Law and Other Privacy Laws

Depending on where you live and which privacy laws apply to Omaewoah, you may have certain rights regarding your personal information.

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), eligible consumers may have rights that include:

  • Right to Know or Access: Request information about personal data collected, used, disclosed, sold, or shared.
  • Right to Delete: Request deletion of eligible personal information, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out: Opt out of the sale or sharing of personal information for certain advertising purposes, where applicable.
  • Right to Limit: Request limitations on certain uses or disclosures of sensitive personal information when the law provides this right.
  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

These rights and obligations apply when Omaewoah's activities fall within the scope of the relevant law.

International Customers

Customers in certain international jurisdictions, including the European Economic Area and United Kingdom, may have additional rights under applicable data protection laws.

Depending on the circumstances, these may include:

  • Requesting access to personal information.
  • Requesting correction or deletion of personal information.
  • Objecting to certain processing activities.
  • Requesting restrictions on processing.
  • Requesting transfer of eligible personal information.
  • Withdrawing consent where processing is based on consent.
  • Lodging a complaint with an appropriate data protection authority.

We will review qualifying requests in accordance with applicable law.

5. How to Exercise Your Rights

If you would like to request access to, correction of, or deletion of your personal information, or exercise another applicable privacy right, you may contact us through:

Please include sufficient information for us to identify your request.

We may ask for additional information when reasonably necessary to verify your identity and protect your information from unauthorized disclosure.

You may also manage certain privacy choices through the privacy controls available on our website, when provided.

We will respond to qualifying privacy requests within the timeframes required by applicable law.

For information regarding Shopify's own processing of consumer personal information, you may also review the Shopify Consumer Privacy Policy.

6. Cookies and Tracking Technologies

Omaewoah uses cookies, pixels, and similar technologies to support website functionality, understand customer interactions, and improve marketing performance.

These technologies may be used for:

  • Essential Website Functions: Maintaining shopping carts, checkout processes, security, and site functionality.
  • Analytics: Understanding website traffic, visitor behavior, and website performance.
  • Advertising: Measuring advertising campaigns, understanding interactions with our products, and delivering relevant advertisements where permitted.
  • Email Marketing: Understanding signup activity and engagement with promotional communications.
  • Personalization: Improving website content and shopping experiences based on customer interactions.

We may use technologies provided by Shopify, Meta, Privy, and other supported service providers.

Some of these technologies may collect device identifiers, browser information, IP addresses, or information about interactions with our website.

Where required by applicable law, we request consent before using non-essential cookies or tracking technologies.

You may manage certain cookie preferences through our website's privacy controls, where available, or through your browser settings.

Disabling certain cookies may affect website functionality.

7. Data Security and Retention

We take reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

  • Using established ecommerce and payment-processing services.
  • Restricting access to customer information to authorized individuals and service providers.
  • Using available security features and administrative safeguards.
  • Reviewing customer data practices as our business evolves.

However, no website, online service, or data transmission method can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Processing and fulfilling orders.
  • Maintaining transaction and accounting records.
  • Providing customer support.
  • Managing customer reviews and marketing preferences.
  • Meeting legal, tax, regulatory, and recordkeeping obligations.
  • Resolving disputes and preventing fraud.

Retention periods may vary depending on the information involved, applicable laws, and our service providers' requirements.

When information is no longer needed, we take appropriate steps to delete, anonymize, or otherwise securely handle it as required by law.

International Data Processing

Because Omaewoah uses third-party ecommerce, fulfillment, analytics, and marketing services, customer information may be processed or stored outside the customer's country of residence.

Where required, we rely on appropriate legal safeguards for international transfers of personal information.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

These websites and services may have independent privacy policies and data-processing practices.

We encourage customers to review the privacy policies of any third-party services they choose to use.

Omaewoah is not responsible for independent third-party websites or their privacy practices, except where applicable law provides otherwise.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, service providers, or applicable privacy requirements.

  • Updated versions will be published on this page.
  • The revision date will be updated when changes are made.
  • Material changes will be communicated when required by applicable law.
  • Continued use of our website does not replace any consent that may be legally required for new processing activities.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Omaewoah handles your personal information, please contact us:

We aim to respond to general inquiries within 48 hours. Privacy rights requests will be handled within applicable legal deadlines.

Thank you for trusting Omaewoah and supporting our original streetwear universe.

We value your privacy and are committed to handling your information with care and transparency.

YOUR DRIP. YOUR STORY.